To help the support team debug any issues you are having we have implemented a debug process. Please follow these instructions.
- Contact firstname.lastname@example.org and let us know the issue you are having so that we can enable debug for your account.
- Navigate to the webpage for which you are having an issue
Click the TubeBuddy menu in the upper right corner and then click the Debug Mode button (see screenshot #1 below). The Debug Mode button will change to On and turn green.
Perform the action having the issue.
- After the issue occurs click on the green Send Debug button at the bottom of the page (see screenshot #2 below).
- Wait for the confirmation message, email email@example.com to notify us that the debug information was sent.